How do I recover my BBM account?

Visit

1. Under Already have a BlackBerry ID?
2. Enter your current username and the verification code shown in the CAPTCHA image and click Submit.
3. If prompted to answer the password recovery question, enter your answer, and click OK to send the email.

How do I reset my BlackBerry ID and password?

Visit

1. Fill in the Username and verification code, and click Submit.
2. Access the password reset email and follow the instructions to complete the password reset process.

How do you change BlackBerry ID?

To change your BlackBerry ID;

1. Tap Edit.
2. Type the new email address, which will become your new Blackberry ID Username.
3. Press and hold the space bar to hide the keyboard.
4. Tap Submit and continue when prompted.
5. Enter your current BlackBerry ID password and tap Ok to complete the change.

How do I change my BlackBerry ID on q10?

1. Tap Settings followed by BlackBerry ID.
2. Tap within the BlackBerry ID Username field and remove the current email address.
3. Type the new email address and press and hold the space bar to hide the keyboard.
4. Enter your current BlackBerry ID password and tap OK to complete the change.
5. Tap OK to return to BlackBerry ID settings.

How do I factory reset my BlackBerry q10?

To perform a master reset, follow these steps:

1. Back up all data on the internal memory.
2. From any Home screen, touch the Status bar and drag it down.
3. Tap Settings.
4. Tap Security and privacy.
5. Tap Security wipe.
6. Swipe up on the screen and enter blackberry into the text field and tap Delete Data.

How do you factory reset a locked BlackBerry?

How to erase and reset my BlackBerry smartphone to the factory…

1. Touch Apps.
2. Scroll to and touch Settings.
3. Scroll to and touch Backup & reset.
4. Scroll to and touch Factory data reset.
5. Read the warning.
6. If prompted, enter your device lock code (PIN, password, pattern, etc.)
7. Touch ERASE EVERYTHING.

How do I verify my BlackBerry ID?

Using a BlackBerry 10 device

1. Swipe down from the top of the home screen.
2. Tap Settings.
3. Tap BlackBerry ID.
4. Tap the Confirm Email button.
5. Open your email address and find the message from [email protected] with the subject Confirm your BlackBerry ID email address.